About the project
As an extension project of DIGINNO, the project’s objective is to support the implementation of selected ICT tools, cross-border e-services solutions, and policy recommendations.

Developed tools:
Business needs assessment of IT in SMEs in The Baltic Sea Region
SME Digital Maturity Recommender Tool
Developed policy recommendations:
Report: The research report of G2B cross-border services and e-services at the national level
Report: Business needs assessment of G2B cross-border services usage
Research paper: Institutional Legitimacy and Digital Public Cross-Border Service Delivery Between Denmark/Sweden and Denmark/Germany.
4 Show-case models of G2B cross-border e-services
DIGINNO Policy White Paper

​The DINNOCAP will build on DIGINNO tools and solutions where the interest and innovative potential is strongest.
One hand, the project targets SME’s and relevant industry sectors in order to encourage the usage of ICT tools and solutions to support digital transformation, extending the selected DIGINNO outputs to Russia. On the other hand, project engages public sector organisations, to recognise their supportive role in digital innovation and better transnational coordination of policy support for digital transformation.

The overall output of DINNOCAP will be a set of innovative digital transformation instruments to support capacity enhancement among SMEs, industry associations, and policymakers.

DINNOCAP project received the approval from Baltic Sea Region Fund in summer 2020 and started implementation at the beginning of 2021.

The project implementation period lasts 1 year and the main goal is to empower the usage of ICT opportunities among SMEs, industry organizations, and public sector authorities. Focus is on non-technological capacity building and implementation of the tools created during DIGINNO and thereby support the digital transformation.

Project activities are divided into 3 work packages (WP).
WP 1 – Project administrative management and communication
WP lead: Estonian Ministry of Economic Affairs and Communications

WP 2 – Digital Transformation Through Stronger BSR Community
WP lead: Aalborg University
During DIGINNO main obstacles for SMEs in cross-border operations have been identified and documented. Partners continue facilitating environment where SMEs can operate across the borders and support the development of their capacity to digitalise their processes. The project works towards consolidated transnational digitalisation community in cooperation with key stakeholders and policy makers via joint seminars and brainstorming sessions. The results will be documented in Action Plan: Transnational Industry Dialogue, Action and Policy Support. Second goals is to increase capacities of SMEs for ICT uptake and collecting best practices of digitalisation. Learning points, methods descriptions and recommendations will be gathered to one toolbox for helping the uptake of digitalisation. DIGINNO Digital Maturity Recommender Toolkit will be tested and developed further in cooperation with SMEs to enable SMEs to assess their level of digitalisation and receive training on how to identify the deficiencies in assessment process. All these WP results will be consolidated into Digital Transformation Instruments document.

WP3 – Digital Transformation of Public Services Delivered by SMEs
WP lead: Lithuanian Association INFOBALT
DIGINNO project has proved the potential of cross-border e-services and eReceipt, eCMR and KnowYourCustomer (KYC) as a mature show-cases.
One of the activities is to build on eCMR data exchange prototype technical solution focusing on agreed international standards, data-sets and security levels. The prototype will be tested between at least two participating countries.
All show-cases will be researched further to agree of minimal data sets and standards for cross-border data exchange. This knowledge of eCMR, eReceipt and KYC methodology will be written to transnational governance framework to support their implementation.
Project acknowledges that one year goes by quickly but digitalization and cross-border e-services offer endless developments. Therefore, the third goal under this work package is to establish committed cross-border e-services stakeholder community whom to continue the projects, activities and cooperation after the end of DINNOCAP.

The expected long-term change is:
A considerable amount of SME’s in the BSR region will be familiar with the digitalization and digital awareness tools developed in DIGINNO and upgraded in DINNOCAP, thereby achieving better digitalization capacity and better equipped for the uptake of ICT. In the long term, this will improve the competitiveness of SMEs and the BSR Industry sectors. ​
A sustainable transnational dialogue between BSR industry digitalization communities will strengthen collaboration networks between public and private stakeholders working with the digital transformation of public services in the BSR. This will in the long term improve the innovation capacities of SMEs and encourage and support SME digitalization based on transnational learning.

10 project partners cover 8 countries from Baltic Sea Region- Estonia, Denmark, Latvia, Lithuania, Norway, Sweden, Russia and Poland.

Project implementation period is 12 months and total budget 876 195 eur, ERDF co-financing 709 403,25 and partners contribution 166 791,75.

Project webpage: www.dinnocapbsr.eu